Last Updated: 05-09-2025

1. Introduction
Welcome to Samosa Shack (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.samosashack.in, place an order, or interact with us.

By using our services, you consent to the practices described in this policy.

2. Information We Collect
We collect information that you provide directly to us and automatically when you use our services.

  • Personal Information You Provide: This includes information you provide when you place an order, create an account, or contact us:

    • Name

    • Contact Number (e.g., 8299808029)

    • Email Address

    • Delivery Address (e.g., Chawni Chowk, Banda, UP)

    • Payment Details (Note: we do not store full credit card details; payments are processed by secure third-party gateways)

    • Order History and Preferences

  • Information Collected Automatically: When you visit our website, we may automatically collect:

    • Device Information (IP address, browser type, operating system)

    • Usage Data (pages visited, time spent on site, referring website)

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and deliver your food orders.

  • To communicate with you about your orders, send updates, and respond to your inquiries.

  • To send you promotional offers, discounts, and news about our menu (only if you have opted-in). You can opt-out at any time.

  • To improve our website, menu, and customer service.

  • To prevent fraud and ensure the security of our services.

4. How We Share Your Information
We value your privacy. We do not sell or rent your personal information to third parties. We only share your information in the following limited circumstances:

  • Delivery Partners: We share your name, phone number, and delivery address with trusted delivery personnel to fulfill your order.

  • Service Providers: We share information with companies that provide services on our behalf, such as payment processing (e.g., Razorpay, PayPal) and SMS/email communication.

  • Legal Obligations: We may disclose information if required by law, such as to comply with a court order or government request.

5. Data Storage and Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. Your data is stored on secure servers. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices
You have the right to:

  • Access and Update: Review and update your personal information in your account settings.

  • Opt-out of Marketing: Unsubscribe from our marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.

  • Deletion: Request that we delete your personal data, subject to certain legal obligations we may have.

7. Cookies
Our website uses “cookies” to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use some parts of our website.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us at:

Samosa Shack
Address: Chawni Chowk, Banda, UP
Email: info@samosashack.in
Phone: 8299808029